Customer
Testimonials From Legal, Medical and Real Estate Firms
Real Estate Firm
“
The relationship we had with our previous off-site vendor was a long-standing
one and there were personal ties between the vendor and my predecessor.
The need to find another system was obvious, but the decision to
make the change was difficult.
While the conversion process was tedious, the Archive Solutions
staff did everything possible to make it go as smoothly and efficiently
as possible. I especially appreciate the time your representative
personally spent with me going through the jumble of old boxes, the
assistance with re-boxing and labeling and your ability to destroy
our old records quickly and efficiently.
Archive Solutions’ Customer Service Staff has been indispensable
during the conversion process and now that our system is running
like a well-oiled machine, it is easy for me to retrieve the records
that we need in an efficient time frame.
I have received many compliments from our administrative staff on
the improvement in our record storage system and that is a direct
reflection on the pride you take in running a quality record storage
operation. I can’t tell you how many times we were unsuccessful
in locating old files when our records were stored with the other
vendor. We would definitely recommend Archive Solutions to anyone
that needed fast and efficient storage and retrieval of old records.”
Corporate
Purchasing Agent for one of
Connecticut’s Largest Commercial and Residential
Real Estate Firms
Medical
Practice Firm “Our firm has been doing
business with Archive Solutions for our medical record storage
and we have been very impressed with the extremely professional,
courteous and dependable standards of your company.
We have experienced excellent response time when making last-minute
requests for a file to be pulled (i.e., emergency admittance
of one of our patients). Also, a file of ours has never been
misplaced or lost which gives our physicians a feeling of security
in dealing with sensitive, confidential patient information.
Sometimes it appears that we are living in a time when companies
are not really concerned about their customers’ needs.
However, our experience with Archive Solutions has shown that
our needs have been met or exceeded. It’s refreshing to
see that companies like yours are still out there.”
Practice
Manager of
Large Oncology Practice in Connecticut
Legal Practice Firms
“If we should need any records that are located
at the off site facility, Archive Solutions’ staff will
have the file to our office in a timely manner. I can’t
say enough good things in regards to their professional and outgoing
willingness to help us in any situation.”
Records
Manager for a Legal Practice with 11 Attorneys
“We first used Archive Solutions when we were coming to
the end of the lease of our prior office space and were relocating.
We found that we had to remove our closed files from the separate
storage space that we leased in our old office building and they
would not fit in our new leased facility. In a panic we called
Archive Solutions, who arrived and in a highly professional manner
organized the files at our premises and then removed them to
their facility. Since then we have had them store these and additional
closed files and have been able, in a very timely fashion, to
retrieve individual files when needed. The cost was less than
the amount that we had paid each month for the lease of our storage
areas and necessary staff-time to keep them organized.
Our experience with Archive Solutions has been extremely positive,
they have been extremely helpful and we can give our unqualified
recommendation for Archive Solutions to anyone that needs high
quality record storage and retrieval at a very reasonable price.”
Managing
Partner for a Legal Practice with 2 Attorneys
“Archive Solutions stores our closed files in their archives
and retrieves and delivers them to us when requested. It’s
system runs quite efficiently and the staff is very courteous.
I would highly recommend using Archive Solutions for your offsite
record storage purposes.”
Managing
Partner for a Legal Practice with 2 Attorneys
|